Calrose started as a small business when Don Layson decided to strike out on his own after leading one of the largest agencies in the Puget Sound for over a decade. He wanted something different. Calrose began as a niche auto insurance company but Don knew that’s not where the business would stay, it expanded. Within 4 years it had purchased multiple agencies, reestablished relationships with premier insurance companies, and hired a group of professionals to handle the growth. All this rapid change forced the vision of the company to simplify to what was most important to those who’d come together to make Calrose what it is now.
Calrose Insurance is all about 3 things:
1. Being a Trusted advisor for our clients.
2. Making insurance as Accessible as we can.
3. Having a Personal connection with our clients and community.
We are trusted advisors, who make insurance accessible, by having a personal connection with our clients and community. This is the mission we are on.
This is why we set our standard for expertise higher than the average agent. No seriously, we’ve sent people with over a decade of experience for additional training on day 1 of their employment here. We care too much about our clients for them to not understand how they are protected. This education helps our agents speak simply about how risk and insurance works. We consistently expand our company connections so we can serve our client, the exact way they need, with protection that fits them best. Because at the end of the day we know it’s all about trust, our clients trust that we are protecting them and we take that seriously because these people are our neighbors and friends.
Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don’t fully understand just how important that really is. When it comes to something as important as insurance, it’s imperative that you work with an agency who has an in-depth knowledge of multiple insurance products, companies, and guidelines — not just one.
At the end of the day, what separates one agent from another, is their ability to proactively service their policy holders, and their knowledge of the insurance industry, products, and different situations that may present themselves to their clients.